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Delivery Policy

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We can deliver flowers, plants, and specialty gifts to almost 100% of the United States and Canada. Unfortunately, out of town delivery can not be guarenteed at a specific time. Substitutions may be necessary to ensure your gift is delivered on the day you requested. Taxes are based on prevailing rates in the delivery area.

 

In most areas of the United States and Canada, orders placed as late as 2 p.m. in the recipient's time zone can be delivered that day (earlier times may apply to some time zones, provinces or states and at holidays). Saturday and Sunday deliveries are available in some areas for orders placed by 1 p.m. in the recipient's time zone.

 

Funeral arrangements require additional lead time. If your sympathy or funeral order requires delivery at a specific time of day see below:

 

Monday Morning Delivery - Order by Saturday at 12 noon in the recipient's time zone

Morning Delivery Tuesday through Saturday - Order by 3 p.m. in the recipient's time zone on the day before

Afternoon Delivery Monday through Saturday - Orders must be placed with a four hour lead-time

 

Sunday delivery is available in some areas - In those areas, orders must usually be placed before 1p.m. the day prior to your preferred delivery date, same day delivery may be possible if placed by 11 a.m. in the recipient's time zone. The availability of Sunday delivery will be determined during order checkout.

Exotic Flowers and Plants - Due to the limited availability of exotic flowers and plants, best-possible delivery date is required (usually a 3-4 day timeframe), based on the local availability of product. Delivery is available Monday through Saturday.

International Deliveries

Outside the United States and Canada, flower and plant orders placed by 2p.m. Eastern Time can be delivered the next business day. Floral arrangements delivered internationally may vary due to current exchange rates, or regional and seasonal availability. Prices may be subject to change for certain countries. You will be contacted if additional funds are required.

 


Perishable products will require Next-Day delivery.

Please include apartment, unit, or room number in the delivery address if applicable. Deliveries to colleges and universities may take additional time. A 2.99 surcharge applies to delivery to Alaska and Hawaii. Taxes are based on prevailing rates in the delivery area. Delivery address changes will result in a 0.00 charge.


Return and Refund Policy

If for any reason you are not satisfied with our product or service, please contact us by telephone or via email at sales@astraflorists.com.